Rideshare Safety Guide
In recent years, ridesharing has become an increasingly popular mode of transportation. However, like any other form of travel, it comes with risks and safety concerns. In this rideshare safety guide, we’ll explore the different aspects of ridesharing safety and provide tips to help you navigate this convenient but potentially risky mode of transportation.
Is Ridesharing Safe?
Users of ridesharing platforms like Uber and Lyft expect to be transported safely from one location to another. However, physical injuries may occur throughout these journeys.
From 2017 to 2020, nearly 8,000 incidents of rideshare sexual assault were reported on Uber and Lyft trips alone.
Rideshare Safety at a Glance
- Rideshare safety risks include sexual assault, car accidents, and physical assault.
- 20 fatalities and 3,824 sexual assaults were reported in Uber trips from 2019 to 2020.
- During Lyft trips that took place between 2017 and 2019, 10 deadly physical assaults and over 4,000 incidents of sexual assault were reported.
Uber and Lyft have both implemented measures to enhance passenger and driver safety in response to these reports, but many say these safety efforts fall short. Passengers should take personal safety precautions to protect themselves as much as possible.
One important safety feature that ridesharing companies have introduced is the ability for passengers to share their trip details with friends or family. This feature allows loved ones to track the passenger’s journey in real-time and provides an added layer of security.
Additionally, many ridesharing apps have an emergency button that allows passengers to quickly contact authorities in case of a safety issue during a ride.
Ridesharing companies often provide safety training for their drivers to educate them on handling situations that may arise during a ride. This training may include conflict resolution, de-escalation techniques, and how to respond to medical emergencies.
By equipping drivers with the necessary skills and knowledge, ridesharing platforms aim to create a safer environment for passengers and drivers alike.
10 Tips for Ride Safety
Before you schedule a ride with Uber or Lyft, consider these practices for staying safe.
- Check your driver’s ratings: While you may not be able to select your driver, you can see ratings from previous passengers and how long they’ve worked as a driver before getting into the vehicle.
- Wait for your rideshare inside: Standing outside alone may not be safe, especially at night.
- Verify information: Make sure that the car you’re entering is the correct one by checking that the make, model, and license plate number match with what’s on the app. Ask the driver to confirm their name.
- Don’t share personal information: This includes your full name, address, phone number, or email.
- Ride with a friend: There’s safety in numbers. Uber and Lyft have carpool options that allow passengers to travel in groups.
- Sit in the back: Sitting in the backseat can minimize your chances of being assaulted or injured during a car crash.
- Buckle up: If you get into an auto accident, a seatbelt could save your life.
- Track your trip: Share your location with a friend or family member and watch your trip on the map to ensure you’re going to the correct destination.
- Call for help: If you feel unsafe, use the app’s safety button or call 911 to get help.
- End the trip: Ask the driver to pull over and get out of the car if you feel uncomfortable or unsafe.
While these tips apply to passengers, Lyft and Uber drivers should also take precautions to stay safe while on the job. For example, they should verify their rider, avoid sharing personal information, and use the app’s emergency button if needed.
Understanding the Risks of Ridesharing
Before using a rideshare service, it’s essential to understand the potential risks, like physical assaults and other safety concerns.
Unlike traditional taxis, which are equipped with company markings, rideshare vehicles may not be easily distinguishable. This lack of visibility can lead to mistaken identity or potentially dangerous situations.
Another risk associated with ridesharing is the issue of personal data privacy. Rideshare services require personal information and data, like phone numbers, addresses, and payment details, raising concerns about data breaches and misuse.
The reliance on GPS technology for navigation in rideshare vehicles also poses a potential risk. Inaccurate GPS directions or technical glitches can result in longer routes, delays, or even safety issues if drivers are distracted by constant recalculations.
Choosing a Safe Rideshare Service
When selecting a rideshare service, choose those that prioritize safety. Before booking a ride, research the service provider’s reputation and consider factors like the driver screening process and customer reviews.
Opt for reputable services that offer safety features and take responsibility for the well-being of both passengers and drivers.
Ensuring your safety during rideshare journeys is important. It’s essential to feel secure and protected when using these services. By assessing the safety measures in place, you can make informed decisions that prioritize your health and well-being.
Driver Screening
Ensure that the rideshare service conducts comprehensive background checks on its drivers.
Background checks should include:
- Confirmation of valid licenses
- Criminal record checks
- Driving history verification
- Proper insurance coverage
Driver screening is critical to rideshare safety, and knowing that the drivers have undergone thorough background checks can give passengers peace of mind. Reputable rideshare companies prioritize this step to ensure everyone’s safety while using their platform.
Company Reputation
Look for established rideshare platforms that have built a reputation for maintaining high safety standards. These companies often invest in safety training for their drivers and take prompt action to address customer complaints or safety concerns.
A rideshare service’s reputation speaks volumes about its commitment to safety. Companies that prioritize safety enhance passengers’ overall experience and create a culture of accountability within their organization.
Choosing a service with a strong reputation in safety can significantly reduce risks during your rides.
Customer Reviews
Read customer reviews and ratings to learn about other passengers’ experiences with the rideshare service you are considering. Look for any recurring safety-related issues or red flags in these reviews.
Customer reviews provide valuable insights into passengers’ real-world experiences. Your safety is paramount, and by considering the feedback of others, you can make informed choices that prioritize your well-being.
Recognizing Red Flags in a Rideshare Driver
When you enter a rideshare vehicle, you’re trusting the driver to safely get you to your destination. While most drivers are dedicated professionals, passengers must be aware of warning signs indicating an unruly or unsafe driver.
By being vigilant and recognizing these red flags, you can take proactive steps to ensure your safety throughout the ride.
Inappropriate Remarks or Behavior
If the driver makes inappropriate comments, exhibits aggressive behavior, or attempts to engage in personal conversations that make you uncomfortable, evaluate whether it is safe to continue the journey.
Remember, as a passenger, you have the right to feel respected and comfortable during your rideshare experience. If a driver’s behavior crosses the line or makes you feel uneasy, don’t hesitate to speak up or terminate the ride. Your safety and peace of mind should always be a top priority.
Unsafe Driving Practices
Keep an eye out for any signs of unsafe driving practices, like excessive speeding, disregarding traffic rules, distracted driving, and driving under the influence of alcohol or drugs.
You can report such behavior to the rideshare company to ensure that future Uber or Lyft passengers aren’t placed in harm’s way.
Trust your instincts if you feel uncomfortable or see anything of concern upon entering the vehicle. If possible, exit the car immediately and consider canceling the ride. Your safety should always be of the utmost importance.
Your intuition is a powerful tool in ensuring your safety. Trusting your gut feelings can help you avoid potentially risky situations and make informed decisions to protect yourself during your rideshare experience.
Should I Contact a Lawyer After a Ridesharing Safety Incident?
If you’ve suffered an injury while riding in an Uber or Lyft, consider reaching out to a lawyer. Personal injury attorneys handle several different types of cases related to rideshares.
These include:
- Car accidents
- Physical assaults
- Product liability (if an accident is caused by a defective vehicle)
- Rideshare sexual assault
An experienced personal injury lawyer may be able to file a rideshare lawsuit on your behalf and fight for compensation for your medical expenses, lost wages, pain and suffering, and more.
A Final Word on Ridesharing Safety
Remember, your safety is more important than getting to your destination on time. You have the right to speak out if you feel uncomfortable or in danger.
Being aware of ridesharing red flags and taking appropriate action can help ensure a safe and secure rideshare experience for yourself and others.
Stay alert, trust your instincts, and prioritize your safety.
Fact-Checked and Legally Reviewed by: Rae Theodore
Rae Theodore is a writer and editor with more than 30 years of experience in legal publishing. She earned a bachelor’s degree in English from Pennsylvania State University.
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- NPR. “New lawsuits say Lyft failed to protect its users from physical and sexual assault.” retrieved July 17, 2024, from https://www.npr.org/2022/09/01/1120391757/lyft-lawsuits-assault-allegations#
- Sokolove Law. (2024, July 1). “Rideshare Lawsuit.” Retrieved July 17, 2024, from https://www.sokolovelaw.com/personal-injury/sexual-abuse/uber-lyft-rideshare-assault/
- Uber. “Prioritizing safety while driving with Uber.” Retrieved July 17, 2024, from https://www.uber.com/us/en/drive/safety/tips/
- Uber. “US Safety Report.” Retrieved from July 17, 2024, from https://www.uber-assets.com/image/upload/v1575580686/Documents/Safety/UberUSSafetyReport_201718_FullReport.pdf